Case study

e-commerce platform development for a chocolate store

e-commerce platform development for a chocolate store

About project

We built a modern e-commerce platform for a Swiss-based chocolate shop offering personalized subscriptions, automated delivery workflows, and a seamless shopping experience for chocolate lovers.

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Challenge

crafting a premium chocolate experience backed by automation

The client needed more than a standard online shop - they required a subscription-ready platform capable of handling personalized plans, automated logistics, and real-time tracking.

The biggest challenge was developing a system that could seamlessly generate barcodes and shipping labels, synchronize inventory with an external warehouse, and remain reliable during seasonal demand spikes.

The digital storefront also had to feel refined, fast, and elegant, reflecting the premium nature of the product. 🍫

country
Industry
services
feedback
Marina Doroshenko
Chief Business Development Officer
Research & Insights

designing a system built for flawless user flow & operational reliability

We analyzed subscription-based e-commerce behaviors, peak seasonal traffic, and pain points in the client's fulfillment operations. Key insights emphasized the need for:

  • fully automated logistics to reduce manual work
  • flexible subscription logic
  • precise product tracking through delivery APIs
  • stable performance under heavy holiday demand
  • real-time warehouse communication

These discoveries shaped a solution optimized for both customer experience and operational efficiency.

Solutions
tech stack
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Implementation

a smart chocolate shop engineered for seamless operations

We crafted this sweet solution using WordPress and WooCommerce as our base, then added some unique ingredients:

  • Integration with Swisspost delivery service API
  • Eye-catching Lottie animations for extra visual delight
  • API connection with Backstar warehouse for inventory management
  • Multiple delivery options and payment methods
  • Automated barcode and label generation
  • Custom code sprinkles for that extra magic

The result? A platform that runs as smoothly as melted chocolate.

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outcome

from manual effort to a fully automated chocolate ecosystem

The automated chocolate shop was designed to offer personalized subscriptions, featuring a streamlined process for barcode generation. Operations were optimized, especially during peak holiday periods, to ensure greater efficiency and customer satisfaction. The user experience was enhanced through a variety of delivery and payment options, leading to increased sales and customer retention. We are pleased that this collaboration was so damn effective!

30%, sales increase: personalized subscriptions boosted sales by 30% in six months.
30%, sales increase: personalized subscriptions boosted sales by 30% in six months.
40%, traffic growth: enhanced user experience increased website visitors by 40% in three months.
40%, traffic growth: enhanced user experience increased website visitors by 40% in three months.
25%, rise in average order value thanks to personalization and convenience features.
25%, rise in average order value thanks to personalization and convenience features.
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last words

a future-ready platform built for growth, personalization & delight

The future looks even sweeter with plans for:

  • Enhanced personalization features
  • More subscription options
  • Advanced analytics implementation
  • Expanded payment methods
  • New seasonal offerings

Because when it comes to chocolate, there's always room for more! 🍪

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representative offices

  • SWITZERLAND, Zürich, 8004
    Baarerstrasse 139  6300 Zug

  • estonia, tallinn, 11317
    Kajaka 8, office 26

  • NORWAY, oslo, 0173
    Fougstads gate 2

development offices

  • ukraine, chernihiv, 14000
    Kyivs'ka St, 11, office 155

  • ukraine, kyiv, 04071
    nyzhniy val str, 15, office 131

  • ukraine, lviv, 79039
    shevchenko str, 120, office 17

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development offices

  • ukraine, chernihiv, 14000
    Kyivs'ka St, 11, office 155

  • ukraine, kyiv, 04071
    nyzhniy val str, 15, office 131

  • ukraine, lviv, 79039
    shevchenko str, 120, office 17

Representative offices

  • SWITZERLAND, Zürich, 8004
    Baarerstrasse 139  6300 Zug

  • estonia, tallinn, 11317
    Kajaka 8, office 26

  • NORWAY, oslo, 0173
    Fougstads gate 2

hello@cheitgroup.com
Global innovations, Ukrainian reliability
Global innovations, Ukrainian reliability

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Co-Founder and CEO of Che IT Group
Alex Lozitsky