Case study

from 0 to 100: the story behind Saclab

About project

Saclab set out to redefine how luxury handbags are bought and sold online - turning a simple resale idea into a refined global experience for fashion lovers.

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Challenge

building a luxury marketplace that feels as good as it looks

Our client wanted to create something special – a dedicated space where resellers could easily showcase their collections and connect with fellow bag enthusiasts. Here's what we needed to tackle:

Create a luxury bag marketplace that would make German engineering proud
Build an exclusive member area for resellers (because VIP treatment matters)
Make the selling process as smooth as silk

country

Industry

services

feedback

“Works great and does what we need. Solid work, guys, a pleasure to collaborate!”

Oliver Stueck

Founder of Saclab

Research & Insights

creating a digital experience worthy of luxury fashion

To build a platform that feels premium, our team studied the workflows of established resale marketplaces, luxury e-commerce patterns, and Saclab’s internal selling process.

We learned that luxury users seek trust, fluid navigation, and clarity at every step. Sellers need fast product onboarding and transparent pricing workflows.

Using these insights, we designed a system where both sides - buyers & sellers - interact effortlessly while Saclab’s internal team manages the high-touch authentication and review process.

Solutions

tech stack

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Implementation

a digital boutique built for collectors

Our web specialists rolled up their sleeves and started crafting a marketplace to make luxury shopping feel like... well, luxury! Here's what we cooked up:

A sleek "Reserve a bag" feature
Smart marketing integrations with Hubspot and Mailchimp
Custom "Sell your bag" functionality
Robust WooCommerce setup
Customized gift card system
Multiple payment options (Paypal, Sofort, credit, bank transfer)
Mollie payment integration
Seamless translations with Weglot

One of our proudest features is a sophisticated selling process in which users simply fill out a form and let the magic happen 🪄. The client's expert team takes it from there, and automatic notifications keep everyone in the loop.

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outcome

luxury resale made faster, smoother, and truly global

We didn't just create another e-commerce platform – we built a luxurious digital boutique that delivers results (and the numbers speak for themselves!). The platform started showing impressive growth after we launched our user-friendly site with its exclusive member area and seamless selling process.

250%, reduced the speed of the product placement process

170%, reduced operating costs

400+, new users in the first month of operation