Support Specialist (1st Level)

For more than four years, we have been developing a large-scale product in the recruiting field. It is a comprehensive infrastructure that caters to job vacancies, companies, candidate profiles, automates processes, and facilitates interactions, among other things.

In order to boost the project's success, the team is actively searching for a Support Specialist (1st Level)

• German proficiency at B2-C1 level;
• Strong verbal communication skills in English;
• Preferred background in QA or other technical fields;
• Excellent communication and conflict resolution skills;
• Previous support experience is a plus.

• Provide timely support to users of the internal system, resolving their questions and issues promptly;
• Analyze the business logic of the system and promptly inform the team of any technical issues;
• Communicate with clients via video calls;
• Provide support to external users of the system (candidates and companies).

• Flexible schedule and remote work;
• Compensation for professional courses (50%);
• Gym membership compensation (50%);
• Free English lessons and speaking club;
• Paid coworking for remote specialists;
• Paid vacation and sick leave;
• In-house psychologist consultations.

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