case study

how AI-powered innovation transformed coinweb: web3 user experience enhancement

how AI-powered innovation transformed coinweb: web3 user experience enhancement

Get an Inside Scoop of Coinweb's Tech Evolution

Coinweb, a leading aggregator for Web3 solutions, has always been at the forefront of innovation. From crypto wallets to staking platforms, Coinweb provides a comprehensive gateway to the decentralized world. However, as the Web3 world evolved, so did the expectations of its users.

Recognizing the need to enhance user experience and stay ahead of the curve, Coinweb decided to implement a sophisticated AI-driven search engine to deliver personalized content and recommendations. This marked the beginning of a significant technological evolution for the platform.

A Closer Look at the Challenge Ahead

The task was clear but complex: Coinweb needed an AI solution that could scan the site for content, provide personalized recommendations, and improve user engagement. The initial choice of OpenAI's GPT-4o API seemed promising, but its limitations quickly became apparent. The API was not designed to interact directly with live content on the site or generate recommendation links in real time. This presented a significant hurdle in delivering the customized experience that Coinweb envisioned.

Behind the Scenes: The Development Process

To tackle these challenges, our team at Che IT Group embarked on a comprehensive research and development journey. We explored various approaches and technologies, ultimately settling on a combination of OpenAI's GPT-4o API, the openai-php library, and JavaScript to build the solution. We converted the site's content into JSON files, which allowed the AI to read and process the information efficiently. Additionally, we implemented streaming capabilities, which drastically reduced response times, enhancing the overall user experience.

This behind-the-scenes effort was marked by rigorous testing and iteration. We created an AI Assistant within the OpenAI platform, providing clear instructions and an algorithm that facilitated personalized content delivery. Our solution was not just about implementing AI but crafting an experience that felt seamless and intuitive for Coinweb’s users.

Performance Surge: How Automation Skyrocketed Coinweb's Stats

The integration of AI into Coinweb’s platform resulted in a significant performance boost. Automation of user queries reduced the need for manual intervention, freeing up resources for other critical tasks. The implementation of streaming technology reduced response times from a cumbersome 15 seconds to just milliseconds, vastly improving the user experience.

This performance surge translated directly into higher user engagement. Visitors were able to find relevant content more quickly and efficiently, leading to longer session durations and a higher rate of content interaction. The AI-driven personalization also enhanced the platform's reputation, positioning Coinweb as a cutting-edge solution in the competitive Web3 space.

35%, increase in session duration
35%, increase in session duration
40%, reduction in manual query handling
40%, reduction in manual query handling
50%, improvement in feedback scores post-implementation
50%, improvement in feedback scores post-implementation
24/7, assistance through AI, improving accessibility and user trust
24/7, assistance through AI, improving accessibility and user trust

This is not the end!

Our latest article delves deeper into how Che IT Group's advanced technological implementation helped Coinweb evolve into a more user-centric platform, setting a new standard in the Web3 aggregator industry.

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development offices

  • SWITZERLAND, Zürich, 8004
    Stauffacherstrasse 45

  • estonia, tallinn, 11317
    Kajaka 8, office 26

  • NORWAY, oslo, 0173
    Fougstads gate 2

Representative offices

  • ukraine, chernihiv, 04071
    nyzhniy val str, 15, office 131

  • ukraine, kyiv, 04071
    nyzhniy val str, 15, office 131

  • ukraine, lviv, 04071
    nyzhniy val str, 15, office 131

hello@cheitgroup.com
Global innovations, Ukrainian reliability
Global innovations, Ukrainian reliability